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Request to bookAlphen Boutique Hotel
The well-appointed rooms have a flat-screen TV with satellite channels and an iPod docking station. Each has a minibar and a Illy coffee machine. The bathroom has a double basin and is stocked with luxury toiletries.
Cape Town’s city centre and False Bay are 30 minutes by car. A shuttle to Cape Town International Airport, also 30 minutes away, can be arranged on request.
IMPORTANT TO NOTE WHEN BOOKING:
- Experience all the luxury and romance that a stay in the Cape Winelands can offer. This exclusive offer includes accommodation for 2 at The Alphen, including breakfast.
- From R 2 150 Per Room Per Night including Dinner, Bed & Breakfast. Celebrate the sunshine with The Alphen’s offer of accommodation for 2 guests, including dinner, bed & breakfast. Enjoy a modern Italian menu with a 2 course set menu at Blanko, excluding beverages.
WHAT'S INCLUDED:
- Full breakfast
CHECK-IN / CHECK-OUT:
- Check-in time is between 14h00 - 00h00
- Check out time is by 11h00
- Requests for early arrival or late check out must be made directly with the Hotel
- Every effort will be made to accommodate the request however the Hotel reserves the right to levy an additional charge to accommodate different check-in /out times.
CANCELLATION POLICY:
The member has the right to cancel a booking but the following penalties will apply:
- Between 47 and 31 days prior to the arrival date, the member will be charged 50% of the portion of the cancelled booking value should the booking be cancelled;
- Between 30 and 0 days prior to the arrival date, the member will be charged 100% of the portion of the cancelled booking value should the booking be cancelled;
- No shows will be charged for in full.
PEAK SEASON - Between 90 days prior to the arrival date, the member will be charged 100% of the portion of the cancelled booking value should the booking be cancelled;
PREPAYMENT:
- You'll be charged a prepayment of 50% of the total price after reservation
- A total of 100% is required 30 days before arrival of booking, but 100% payment is required 60 days before arrival of booking in Peak Season.
- 100% prepayment for all 1 night stays
CHILDREN & BEDS:
Subject to availability of suitable accommodation and a maximum of 1 child sharing a bedroom with 2 adults
- Age 0 – 2: No Charge
- Age 3 – 11: R 950.00 per extra bed, per night, inclusive of breakfast if sharing with parents
- Age 12 – 16: R 1.800.00 per extra bed, per night, inclusive of breakfast if sharing with parents
One extra bed can be accommodated in our Superior Suites and Deluxe Suites
NOTE: Name change on the booking can be done for an additional R500 should the member not travel with.
Frequently asked questions
Can’t find the answer you’re looking for? Reach out to our customer support team.
Do I need the whole amount available in my wallet
You do not need to have the whole amount available in your travel wallet. Any outstanding amount may be settled by EFT
Can I pay cash upfront?
Yes, you can pay cash upfront. Even if you have the full, or partial amount in your travel wallet, if you choose to you may pay for your trip entirely with case, sent to us by EFT
Can I get a refund if I can't make my trip?
Yes, a full or partial refund may be applicable to you if you are no longer able to make your trip. An important note: Whether you can be refunded, and how much you can be refunded, depends on the terms and conditions of the travel package and accommodation where you have booked.
Does the total include flights and visas?
No. Flights and other travel items are arranges separately from your travel package and will therefore be at an additional cost, unless otherwise stated in the package you have chosen.
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