Elephant Lake Hotel
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Request to bookElephant Lake Hotel
The hotel has 2 levels and each air-conditioned room comes either with balcony or a patio and offers views of the St Lucia Estuary. The rooms are fitted with a safety deposit box, tea-and-coffee making facilities, satellite TV and en-suite bathroom with shower and complimentary toiletries.
Other facilities at Elephant Lake Hotel include an outdoor pool, a 24-hour front desk and a shared lounge. Free parking and WiFi is available.
Guests can book various activities via the in-house safari company, Go Safaris, including hippo and crocodile tours on the St Lucia Estuary, and safaris into both the iSimangaliso Wetland Park and the Big 5 Hluhluwe-iMfolozi Game Reserve. King Shaka International Airport is 211 km away.
This is our guests' favourite part of St Lucia, according to independent reviews.
CHECK-IN / CHECK-OUT:
- Check-in time is between 14h00 - 20h30
- Check out time is by 10h00
- Requests for early arrival or late check out must be made directly with the Hotel
- Every effort will be made to accommodate the request however the Hotel reserves the right to levy an additional charge to accommodate different check-in /out times.
CANCELLATION POLICY:
- Between 47 and 31 days prior to the arrival date, the member will be charged 50% of the portion of the cancelled booking value should the booking be cancelled;
- Between 13 and 0 days prior to the arrival date, the member will be charged 100% of the portion of the cancelled booking value should the booking be cancelled;
- No shows will be charged for in full.
PREPAYMENT:
- You'll be charged a prepayment of 50% of the total price after reservation
- A total of 100% is required 14 days before arrival of booking
- 100% prepayment for all 1 night stays
CHILDREN & BEDS:
Children aged 13 years and above are considered adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
- 0 - 2 years olds are FREE
- 3 - 12 years are ZAR 495 per child, per night
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose.
All cots and extra beds are subject to availability.
NOTE: Name change on the booking can be done for an additional R500 should the member not travel with.
Frequently asked questions
Can’t find the answer you’re looking for? Reach out to our customer support team.
Do I need the whole amount available in my wallet
You do not need to have the whole amount available in your travel wallet. Any outstanding amount may be settled by EFT
Can I pay cash upfront?
Yes, you can pay cash upfront. Even if you have the full, or partial amount in your travel wallet, if you choose to you may pay for your trip entirely with case, sent to us by EFT
Can I get a refund if I can't make my trip?
Yes, a full or partial refund may be applicable to you if you are no longer able to make your trip. An important note: Whether you can be refunded, and how much you can be refunded, depends on the terms and conditions of the travel package and accommodation where you have booked.
Does the total include flights and visas?
No. Flights and other travel items are arranges separately from your travel package and will therefore be at an additional cost, unless otherwise stated in the package you have chosen.
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