Cresta Grande Cape Town
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Request to bookCresta Grande Cape Town
WHATS INCLUDED:
- A Full Buffet Breakfast in the hotel Restaurant.
- Complimentary access to the fitness center, steam room, sauna and outdoor pool facility.
CHECK-IN/CHECK-OUT:
- Check-in time is from 14h00
- Check out time is by 11h00
- Requests for early arrival or late check out must be made directly with the Hotel
- Every effort will be made to accommodate the request however the Hotel reserves the right to levy an additional charge to accommodate different check-in /out times.
CANCELLATION POLICY:
Cancellations will only be effective once we have acknowledged receipt and confirmed the said cancellation.
- Bookings cancelled are subject to a 10% cancellation fee on the booking value of the entire stay if cancelled within 32+ days prior to the arrival date.
- Bookings cancelled are subject to a 100% cancellation fee on the booking value of the entire stay if cancelled within 0-31 days prior to the arrival date.
- No Shows and Early Departures forfeit 100% are subject to a 100% cancellation fee.
PREPAYMENT:
- A total of 50% is required 32 days before arrival of booking
- A total of 100% is required 0 - 31 days before arrival of booking
- 100% prepayment for all 1 night stays
CHILDREN & BEDS:
Children aged 18 years and above are considered adults at this property.
If you are travelling with children under 18 years, to ensure you pay the correct price please select a rate that has child occupancy specified.
Cot and extra bed policies
- 0 - 2 years old are FREE
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
There is no capacity for extra beds at this property.
The maximum number of cots allowed depends on the room you choose. Please check the maximum capacity for the room you selected.
All cots and extra beds are subject to availability.
NOTE: Name change on the booking can be done for an additional R500 should the member not travel with.
Frequently asked questions
Can’t find the answer you’re looking for? Reach out to our customer support team.
Do I need the whole amount available in my wallet
You do not need to have the whole amount available in your travel wallet. Any outstanding amount may be settled by EFT
Can I pay cash upfront?
Yes, you can pay cash upfront. Even if you have the full, or partial amount in your travel wallet, if you choose to you may pay for your trip entirely with case, sent to us by EFT
Can I get a refund if I can't make my trip?
Yes, a full or partial refund may be applicable to you if you are no longer able to make your trip. An important note: Whether you can be refunded, and how much you can be refunded, depends on the terms and conditions of the travel package and accommodation where you have booked.
Does the total include flights and visas?
No. Flights and other travel items are arranges separately from your travel package and will therefore be at an additional cost, unless otherwise stated in the package you have chosen.
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