The Fernery Lodge & Chalets (Stormsrivier)
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Request to bookThe Fernery Lodge & Chalets
The spacious rooms and suites are individually decorated and filled with light. Some rooms have fireplaces and offer scenic views. The elegant bathrooms have floor heating and heated towel rails.
Guests can enjoy cuisine from the a la carte menu offered in The Fernery Restaurant or select a bottle of wine from the cellar to enjoy with a traditional 3-course braai at leisure on your private deck.
Surrounded by native plants, many scenic hikes and cycle routes are available. Guests can also relax in the entertainment area.
Shuttle services are available on request. Plettenberg Bay Airport is 85 km away, while the Port Elizabeth and George airports are both within 180 km.
WHAT'S INCLUDED:
- A full breakfast
CHECK-IN / CHECK-OUT:
- Check-in time is between 14h00 - 17h00
- Check out time is by 10h00
- Requests for early arrival or late check out must be made directly with the Hotel
- Every effort will be made to accommodate the request however the Hotel reserves the right to levy an additional charge to accommodate different check-in /out times.
CANCELLATION POLICY:
The member has the right to cancel a booking but the following penalties will apply:
- Between 47 and 31 days prior to the arrival date, the member will be charged 50% of the portion of the cancelled booking value should the booking be cancelled;
- Between 30 and 0 days prior to the arrival date, the member will be charged 100% of the portion of the cancelled booking value should the booking be cancelled;
- No shows will be charged for in full.
PEAK SEASON:
- Between 90 days prior to the arrival date, the member will be charged 100% of the portion of the cancelled booking value should the booking be cancelled;
PREPAYMENT:
- You'll be charged a prepayment of 50% of the total price after reservation
- A total of 100% is required 30 days before arrival of booking, but 100% payment is required 90 days before arrival of booking in Peak Season.
- 100% prepayment for all 1 night stays
CHILDREN & BEDS:
Children aged 13 years and above are considered adults at this property.
Cot and extra bed policies
- 0 - 5 years old are ZAR 120 per child, per night
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
There is no capacity for extra beds at this property.
The maximum number of cots allowed depends on the room you choose. Please check the maximum capacity for the room you selected.
All cots and extra beds are subject to availability.
NOTE: Name change on the booking can be done for an additional R500 should the member not travel with.
Frequently asked questions
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Do I need the whole amount available in my wallet
You do not need to have the whole amount available in your travel wallet. Any outstanding amount may be settled by EFT
Can I pay cash upfront?
Yes, you can pay cash upfront. Even if you have the full, or partial amount in your travel wallet, if you choose to you may pay for your trip entirely with case, sent to us by EFT
Can I get a refund if I can't make my trip?
Yes, a full or partial refund may be applicable to you if you are no longer able to make your trip. An important note: Whether you can be refunded, and how much you can be refunded, depends on the terms and conditions of the travel package and accommodation where you have booked.
Does the total include flights and visas?
No. Flights and other travel items are arranges separately from your travel package and will therefore be at an additional cost, unless otherwise stated in the package you have chosen.
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