The Oyster Box (Umhlanga Rocks)
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Request to bookThe Oyster Box
The rooms at the 5-star Oyster Box are decorated with rich fabrics and furnishings. They include satellite TV, Mini Bar facilities and tea/coffee making facilities. Some guest rooms offer a private lounge area, patio and plunge pool.
The Ocean Terraces Restaurant overlooks the Indian Ocean and offers a delicious seafood and curry buffet. The Grill Room offers up the best premium steaks and seafood dishes. Guests reserving Half-Board reservations are offered a signature set menu, hosted either in The Ocean Terrace or The Grill Room.
Guests can work out with cardiovascular equipment at the gym, followed by a soothing massage by one of the onsite experts.
The Oyster Box is set in the heart of Umhlanga Rocks and within walking distance to restaurants and shops. Free private parking is available.
This is our guests' favourite part of Durban, according to independent reviews.
What's Included:
CHECK-IN / CHECK-OUT:
- Check-in time is between 15h00 - 23h30
- Check out time is by 11h00
- Requests for early arrival or late check out must be made directly with the Hotel
- Every effort will be made to accommodate the request however the Hotel reserves the right to levy an additional charge to accommodate different check-in /out times.
CANCELLATION POLICY:
The member has the right to cancel a booking but the following penalties will apply:
- Between 47 and 31 days prior to the arrival date, the member will be charged 50% of the portion of the cancelled booking value should the booking be cancelled;
- Between 30 and 0 days prior to the arrival date, the member will be charged 100% of the portion of the cancelled booking value should the booking be cancelled;
- No shows will be charged for in full.
PEAK SEASON:
- Between 90 days prior to the arrival date, the member will be charged 100% of the portion of the cancelled booking value should the booking be cancelled;
PREPAYMENT:
- You'll be charged a prepayment of 50% of the total price after reservation
- A total of 100% is required 30 days before arrival of booking, but 100% payment is required 90 days before arrival of booking in Peak Season.
- 100% prepayment for all 1 night stays
CHILDREN & BEDS:
Children aged 13 years and above are considered adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
- 0 - 2 years old are FREE
- 3 - 12 years old are FREE
- 13+ years old are ZAR 450 per person, per night
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
NOTE: Name change on the booking can be done for an additional R500 should the member not travel with.
Frequently asked questions
Can’t find the answer you’re looking for? Reach out to our customer support team.
Do I need the whole amount available in my wallet
You do not need to have the whole amount available in your travel wallet. Any outstanding amount may be settled by EFT
Can I pay cash upfront?
Yes, you can pay cash upfront. Even if you have the full, or partial amount in your travel wallet, if you choose to you may pay for your trip entirely with case, sent to us by EFT
Can I get a refund if I can't make my trip?
Yes, a full or partial refund may be applicable to you if you are no longer able to make your trip. An important note: Whether you can be refunded, and how much you can be refunded, depends on the terms and conditions of the travel package and accommodation where you have booked.
Does the total include flights and visas?
No. Flights and other travel items are arranges separately from your travel package and will therefore be at an additional cost, unless otherwise stated in the package you have chosen.
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