The Palace of the Lost City at Sun City Resort

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The Palace of the Lost City at Sun City Resort

The Palace of the Lost City is located in the Sun City Resort, adjacent to the Pilanesberg National Park. It features an exclusive outdoor swimming pool, tropical garden and a Gary Player-designed 18-hole golf course.

All air-conditioned rooms and suites are tastefully decorated in warm African-inspired décor. Each room features a satellite TV, safe and mini-bar. The private bathroom includes free toiletries. Some units feature a sauna.

The Palace offers a variety of restaurants serving local and international cuisines. Restaurants include Crystal Court serving traditional South African dishes. The intimate, fine-dining Plume restaurant combines local and modern into a Afro-French cuisine creating a tasteful fusion. This stylish restaurant also features a Champagne Bar.

The Royal Salon spa features a range of beauty treatments and massages. The resort also features a variety of facilities which include a tennis court, casino, and the man-made beach of the Valley of Waves.

Free WiFi is available and Rustenburg is within 22 mi.

IMPORTANT TO NOTE WHEN BOOKING:

  • Any family rooms, will include 2 kids and 2 adults. Therefore, only choose the dates and not the amount of people.
  • Mid-week bookings will be lower rates, therefore you will have receive the lower rates once you have chosen your dates.

WHATS INCLUDED:

  • A full breakfast

CHECK-IN / CHECK-OUT:

  • Check-in time is from 14h00
  • Check out time is by 11h00
  • Requests for early arrival or late check out must be made directly with the Resort
  • Every effort will be made to accommodate the request however the Resort reserves the right to levy an additional charge to accommodate different check-in /out times.

CANCELLATION POLICY:

All changes to the original booking must be received in writing via email
The member has the right to cancel a booking but the following penalties will apply:
  • Bookings cancelled are subject to a 10% cancellation fee on the booking value of the entire stay if cancelled within  32+ days prior to the arrival date.
  • Bookings cancelled are subject to a 100% cancellation fee on the booking value of the entire stay if cancelled within 0-31 days prior to the arrival date.
  • No Shows and Early Departures are subject to a 100% cancellation fee.

PREPAYMENT:

You'll be charged a prepayment of 30% of the total price after reservation
  • A total of 100% is required 30 days before arrival of booking
  • 100% prepayment for all 1 night stays

CHILDREN & BEDS:

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

Crib and extra bed policies
There's no capacity for cribs at this property.

This property doesn't offer extra beds.

NOTE: Name change on the booking can be done for an additional R500 should the member not travel with.

Frequently asked questions

Can’t find the answer you’re looking for? Reach out to our customer support team.

Do I need the whole amount available in my wallet

You do not need to have the whole amount available in your travel wallet. Any outstanding amount may be settled by EFT

Can I pay cash upfront?

Yes, you can pay cash upfront. Even if you have the full, or partial amount in your travel wallet, if you choose to you may pay for your trip entirely with case, sent to us by EFT

Can I get a refund if I can't make my trip?

Yes, a full or partial refund may be applicable to you if you are no longer able to make your trip. An important note: Whether you can be refunded, and how much you can be refunded, depends on the terms and conditions of the travel package and accommodation where you have booked.

Does the total include flights and visas?

No. Flights and other travel items are arranges separately from your travel package and will therefore be at an additional cost, unless otherwise stated in the package you have chosen.

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