Trogon House and Forest Spa (WC)
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Request to bookTrogon House and Forest Spa
All of the rooms include a flat-screen satellite TV and floor-to-ceiling windows with views of the surrounding indigenous forest. Some have a private furnished balcony or a spacious lounge.
A daily continental or cooked breakfast is served in the Palazzo Dining Suite and 3-course dinners can be arranged upon request. Drinks can be ordered at the bar and enjoyed on the terrace overlooking the pool.
The Forest Spa includes a hot tub and sauna. Various natural treatments and massages can be enjoyed while relaxing with an outlook on the forest.
On the Garden Route, Trogon House and Forest Spa is a 20-minute drive from Nature’s Valley. Birds of Eden bird sanctuary is within 2 minutes of the property by car.
CHECK-IN / CHECK-OUT:
- Check-in time is between 14h00 - 18h00
- Check out time is by 11h00
- Requests for early arrival or late check out must be made directly with the Hotel
- Every effort will be made to accommodate the request however the Hotel reserves the right to levy an additional charge to accommodate different check-in /out times.
CANCELLATION POLICY:
The member has the right to cancel a booking but the following penalties will apply:
- Between 47 and 31 days prior to the arrival date, the member will be charged 50% of the portion of the cancelled booking value should the booking be cancelled;
- Between 30 and 0 days prior to the arrival date, the member will be charged 100% of the portion of the cancelled booking value should the booking be cancelled;
- No shows will be charged for in full.
PEAK SEASON:
- Between 90 days prior to the arrival date, the member will be charged 100% of the portion of the cancelled booking value should the booking be cancelled;
PREPAYMENT:
- You'll be charged a prepayment of 50% of the total price after reservation
- A total of 100% is required 30 days before arrival of booking, but 100% payment is required 90 days before arrival of booking in Peak Season.
- 100% prepayment for all 1 night stays
CHILDREN & BEDS:
Children 18 and above are considered adults at this property.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
NOTE: Name change on the booking can be done for an additional R500 should the member not travel with.
Frequently asked questions
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Do I need the whole amount available in my wallet
You do not need to have the whole amount available in your travel wallet. Any outstanding amount may be settled by EFT
Can I pay cash upfront?
Yes, you can pay cash upfront. Even if you have the full, or partial amount in your travel wallet, if you choose to you may pay for your trip entirely with case, sent to us by EFT
Can I get a refund if I can't make my trip?
Yes, a full or partial refund may be applicable to you if you are no longer able to make your trip. An important note: Whether you can be refunded, and how much you can be refunded, depends on the terms and conditions of the travel package and accommodation where you have booked.
Does the total include flights and visas?
No. Flights and other travel items are arranges separately from your travel package and will therefore be at an additional cost, unless otherwise stated in the package you have chosen.
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